Quiz – To Contract In or Out & Millennials

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Question 1 of 15

1. Question
1. Medical practitioners who are contracted in to medical schemes are entitled to charge above medical aid rates for their services.
- True
- False
Question 2 of 15

2. Question
2. Medical scheme administrators are the management houses responsible for the processing of patients’ claims, as well as reimbursing the medical practitioner if they are contracted into the network.
- True
- False
Question 3 of 15

3. Question
3. Millennials are saving for retirement
- True
- False
Question 4 of 15

4. Question
4. Which is the correct statement?
- a) Prescribed Minimum Benefits are a set of defined benefits that medical scheme members have access to, regardless of the type of benefit option they have selected.
- b) Prescribed Maximum Benefits are a set of defined benefits that medical scheme members have access to, based on the type of benefit option they have selected.
- c) Prescribed Minimum Benefits are a set of undefined benefits that medical scheme members have access to, based on the type of benefit option they have selected.
Question 5 of 15

5. Question
5. Which statement is correct?
- a) Millennials are the least educated of all time
- b) Millennials are the most educated of all time
- c) Millennials do not value education
Question 6 of 15

6. Question
6. Which is the Correct statement?
- a) Millennials are marrying much later in life
- b) Millennials are marrying much earlier in life
- c) Millennials are not marrying
Question 7 of 15

7. Question
7. Which statistic is not correct in terms of the size and demographics of the medical schemes market?
- a. The number of medical scheme members grew by nearly 0.8% in 2016.
- b. The largest medical schemes in terms of market share, making up nearly 50% of all members are Momentum and Bonitas.
- c. The average age of medical scheme members is increasing, thereby putting strain on scheme risk pools to subsidise all members.
- d. The density ratio of privately practising medical practitioners per 10 000 medical aid beneficiaries, is significantly higher than that of the public sector.
Question 8 of 15

8. Question
8. Which of the following does not apply to medical schemes in terms of industry structure and guidelines that need to be adhered to.
- a) Medical schemes are registered as non-profit organisations (NPOs) and therefore can’t generate a profit.
- b) Medical schemes will operate as either ‘open’ or ‘restricted’ schemes.
- c) There are a greater number of ‘open’ medical schemes than there are ‘restricted’ medical schemes.
- d) Medical schemes have to be registered with the Council for Medical Schemes (CMS).
- e) All medical schemes are governed by the Medical Schemes Act of 1998.
Question 9 of 15

9. Question
9. Which statement below does not apply? By understanding the breakdown of the medical schemes that your patients belong to, a medical practice can:
- a) Focus their administrative effort on the relevant medical schemes to contract with.
- b) Increase revenue by setting up practice software to bill correctly for the maximum acceptable rates per scheme.
- c) Increase revenue by entering into preferred provider contracts with the predominant schemes that patients subscribe to.
- d) Reduce the time staff spend on phone calls to patients.
Question 10 of 15

10. Question
10. Which of the below statements are applicable when medical practitioners have knowledge of the type of medical cover patients have in a particular area?
- a) Medical practitioners will have an indicator of the willingness and/or ability of the patient base to pay their medical bills.
- b) The ability to refine practice processes and staff training levels in response to the predominant patient demographic. E.g. approaches to patients on low-cost medical plans vs. fully comprehensive medical plans.
- c) Option a and b.
- d) None of the above.
Question 11 of 15

11. Question
11. Which of the following applies to the statement: What strategies can medical practitioners adopt to accommodate medically insured patients seamlessly into their processes?
- a) Admin staff can be relieved of unnecessary tasks if the technology in the practice can process the patient at every point during the visit. This includes automation of admin where possible and collecting from patients before they leave the practice.
- b) Supporting staff need adequate training on the admin required to send claims swiftly with minimal errors.
- c) Medical practitioners will ensure better cash flow in their practices if they schedule appointments with medically insured patients at the end of the month.
- d) Option a and b.
- e) Option b and c.
Question 12 of 15

12. Question
12. The Millennial generation makes up the largest portion of South Africa’s population. What percentage of South Africa’s current population consists of millennials?
- a) 27% of the population.
- b) 5% of the population.
- c) 70% of the population.
- d) It is too difficult to determine.
Question 13 of 15

13. Question
13. Millennials are known for wanting deep, genuine connections with their medical practitioners. Despite this, millennial patients report feeling rushed during their appointments. How can medical practitioners establish deeper relationships with their millennial patients?
- a) Consultations should be short and to the point.
- b) Medical practitioners should make references to Google or WebMD.
- c) Medical practitioners should schedule repeat appointments so the millennial does not feel ignored.
- d) Consultations should be collaborative.
Question 14 of 15

14. Question
14. Millennials put emphasis on speed and convenience in every aspect of their lives, including their healthcare. Which of the following technologies can help your practice meet this need?
- a) Patient online booking platform.
- b) Patient check-in.
- c) Convenient operating hours.
- d) All of the above.
Question 15 of 15

15. Question
15. Having grown up in a time of rapid technological change, millennials are comfortable with integrating new technologies into their lives. What is Telehealth?
- a) A new medical consultation technique designed to treat Millennials.
- b) The use of telepathy to treat patients.
- c) The use of telecommunications technologies to support long-distance healthcare.
- d) A new health device designed to replace medical practitioners.

Quiz – To Contract In or Out & Millennials

Quiz – To Contract In or Out & Millennials

Quiz – To Contract In or Out & Millennials

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